Shipping policy

1. Introduction

At Pattysha.com, we are committed to delivering your car interior accessories quickly, safely, and reliably throughout the United States. We strive to provide a transparent shopping experience for every customer.

2. Service Area

We exclusively serve customers within the United States.

  • Eligible Regions: The 48 contiguous United States.
  • Excluded Regions: We do not ship to Alaska, Hawaii, Puerto Rico, Guam, or APO/FPO/DPO addresses at this time.

3. Order Handling Time

  • Handling Time: 1 – 2 business days (Monday to Friday).
  • During this period, we process your payment, conduct quality checks, and pack your items for shipment.

4. Shipping Origin & Transit Time

To ensure the fastest possible delivery, all orders are dispatched from our third-party managed warehouses.

  • Transit Time: 5 – 8 business days (Monday to Friday).
  • Total Estimated Delivery: 6 – 10 business days from the date of purchase.
  • Note: Delivery times may vary slightly based on your specific geographic location.

5. Order Cut-off Time

  • Order Cut-off Time: 4:00 PM (MT) – Mountain Standard Time.
  • Orders placed after 4:00 PM will begin processing on the following business day.

6. Shipping Costs

We are proud to offer Free Shipping on all orders within our service area.

  • Shipping Fee: $0.00 (Free Shipping for the 48 contiguous states).
  • There are no hidden handling fees or surprise charges at checkout.

7. Taxes & Duties

  • Sales Tax: All product prices include taxes. Any applicable U.S. sales tax will be calculated and displayed clearly at checkout.
  • Communication: If you encounter any issues regarding tax calculations or billing, please contact us. We are committed to communicating and negotiating with our customers to resolve any concerns fairly.

8. Delays & Peak Seasons

While we aim for timely delivery, shipping times may be affected by factors beyond our control, such as:

  • Extreme weather conditions or carrier delays.
  • Holidays & Peak Seasons: During high-volume periods (e.g., Black Friday, Christmas), processing and transit times may be extended by 3 – 5 business days.

9. Incorrect Shipping Information

Please verify your address before completing your purchase. Pattysha.com is not responsible for orders delivered to an incorrect address provided by the customer. If you spot an error, contact us immediately; however, once an order is processed by the warehouse, we cannot guarantee it can be redirected.

10. Order Tracking

Once your package is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment's status until it reaches your door.

11. Help & Contact Us

If you have questions regarding your delivery or need assistance, our team is here to help:

  • Company Name: Patty Shack LLC
  • Address: 1397 Pearl St Boulder CO 80302 United States
  • Email: service@pattysha.com
  • Support hours: Monday – Friday, 9:00 AM – 6:00 PM (MT)